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Connect Dun & Bradstreet data with Freshdesk

Freshdesk integratie
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No code integration

Verify, enrich and update your customer service data without coding in Freshdesk

Altares Dun & Bradstreet's Zapier integration connects your Freshdesk environment to the entire D&B database. Enrich customer profiles and support tickets with more than 250 data fields, such as creditworthiness, revenue and industry information.
Instant access to comprehensive customer information for more efficient service.
Automatic enrichment of support tickets and customer profiles.
Real-time insights lead to faster and better customer solutions.
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Benefits of D&B data in Freshdesk

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Complete and up-to-date customer overview

This integration provides a complete and up-to-date view of customer information in Freshdesk. This ensures that support teams are always working with the latest customer data.

Automatic data enrichment

Automatic data enrichment enables support tickets and customer profiles to be continuously updated with valuable business insights. This allows teams to respond to customer requests faster and more relevantly.

Real-time updates for optimal customer interactions

Thanks to real-time updates, customer interactions can be optimized. This helps respond quickly to customer needs and increases customer satisfaction.
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Frequently asked questions about this integration
The integration links your Freshdesk environment to the Dun & Bradstreet database, automatically enriching customer data with more than 250 business data fields.
You can add fields such as creditworthiness, revenue, industry information and other customer data, among others.
The enriched data provides a complete customer view, allowing support tickets to be handled more efficiently.
Yes, the integration is easy to implement yourself with our comprehensive step-by-step guide.
This solution is ideal for organizations using Freshdesk to optimize their customer service.
Contact us for more information or request a demo to explore the possibilities.
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