Knowledge of the customer and insight into his situation support our company in maintaining a sustainable customer relationship.”
For the credit control team, it is of course first and foremost important to have insight into the financial health of our customers. We used to base this on reports that we requested ad hoc from Altares Dun & Bradstreet. This provided us with valuable information, but not on an ongoing basis. We were looking for a way to monitor the situation on a daily basis, in a structured and efficient way. We therefore decided to use the Portfolio Manager."
"We have full confidence in our longstanding partnership with Altares Dun & Bradstreet, and once again they have proven that this confidence is deserved."
"When setting up the Portfolio Manager, Altares Dun & Bradstreet provided us with the necessary support to link our customer database to the D&B database, as this did involve some work. As an extra service, we were offered a series of training courses, both open training courses and training courses that were organized at our premises. That was a welcome service. Because even though the Portfolio Manager is a user-friendly tool, those training sessions helped us to get to know the possibilities of the product better so that we could get the most out of it."
Altares Dun & Bradstreet
Inter Access Park
1702 Dilbeek (Brussels)